Communications Coordinator Role

Ecotourism Australia is seeking a self-starting Communications Coordinator to join our team on a casual basis. This role is perfect for someone passionate about tourism and sustainability, eager to gain hands-on experience in the tourism industry, and looking to make a meaningful impact. This is a varied and dynamic role which will see you being involved in content creation, social media management and event coordination. Exceptional writing skills and a well-honed understanding of how to create content for different platforms and audiences is essential.

If you’re ready to use your communications skills to support our mission of leading tourism to be a catalyst for positive change, apply now to learn more about this exciting opportunity! 

Position Description

Title of Position:                            Communications Coordinator

Type of Appointment:               Casual (approx. 20 hrs weekly)

Location:                                           Brisbane (in-office)

Reporting to:                                   Stakeholder Engagement Manager

Working relationships:              Communications and Events Officer

 

 

Ecotourism Australia

Ecotourism Australia (EA) is a non-government, not-for-profit organisation, established in 1991, that promotes and supports the ecotourism industry in Australia through building capacity and actively promoting sustainable tourism operations and systems.

Our key program – ECO Certification – was the world’s first national ecotourism certification program. Ecotourism Australia is globally recognised for our best practice industry standards. We are recognised as a credible, national peak body for sustainable and nature-based tourism.

 

 

Role Specification       

 

The Communications Coordinator will be responsible for the delivery of communications and event activities under the guidance of the Stakeholder Engagement Manager and assist with projects as they arise. This role works directly with the Communications and Events Officer. This role will also work directly with the CEO and Certification team on some key projects and requests.

This role is a great opportunity to gain experience in sustainable tourism and is ideal for someone eager to expand their knowledge of the tourism industry, with a focus on sustainability.

 

Key Responsibilities

 

The purpose of this role is to design and deliver Ecotourism Australia’s key communications and marketing activities as required by the Ecotourism Australia leadership team including Stakeholder Engagement Manager and Chief Executive Officer. Tasks may include but are not limited to:

 

• Compiling and distributing the monthly ECONews e-newsletter and assisting in the preparation and distribution of additional EDMs to members and the general public.
• Coordinating and writing content for EA’s corporate website and the consumer-facing Green Travel Guide including page updates, articles and case studies.
• Managing and updating content on EA’s corporate and Green Travel Guide websites.
• Managing Ecotourism Australia’s social media presence across LinkedIn, Facebook and Instagram, including content creation, scheduling and performance reporting.
• Designing and updating Ecotourism Australia communications collateral including but not limited to posters, banners, brochures, or flyers as required using Canva and/or InDesign.
• Supporting the content and design of other corporate communications materials such as the Corporate Strategy and Annual Report.
• Supporting in event organisation in the lead up to key events like Ecotourism Australia’s biannual conference, the Global Sustainable Tourism Summit.
• Administrative support across the communication and certification teams.

 

Selection Criteria

 

• Demonstrated experience in communications and/or marketing
• Exceptionally strong writing skills for various audience types and platforms
• Excellent organisational and time management skills
• Strong attention to detail creative flair
•  Demonstrated experience using Canva and/or InDesign
• Ability to work unsupervised and demonstrated capacity to show initiative by bringing ideas to the table and seeking opportunities for improvement.
• Interest in the tourism sector and in environmental and sustainability issues
• Relevant tertiary education qualifications (tourism, communications, marketing) – completed or undertaking.
• Experience with CMS (HubSpot) an advantage but not required
• An understanding of certification/accreditation programs (ideally Ecotourism Australia’s), or the ability to quickly attain this knowledge is an advantage.
• Must possess the right to work in Australia.

Applications close at 5 PM AEST on Tuesday, 8 April 2025. Applications will be reviewed as they are received, and interviews may begin before the closing date.

 

To apply, please send a one-page cover letter and CV to Myv Costelloe, Stakeholder Engagement Manager at myv@ecotourism.org.au.

 

Mandatory Conditions of Employment

The Employee must agree that the Ecotourism Australia workplace observes the requirements of, and operates as an Equal Opportunity Employer, and within the requirements of the Workplace Health and Safety Act. Further, the employee must remain familiar with the location of the building Emergency Fire Exits, and First Aid Kit.

The employee agrees that any noted instances of discrimination or harassment on the grounds of race, religion, sex, or any other reason, must be immediately reported to the Chief Executive.